최신 Facebook Certified Professional 600-101 무료샘플문제:

1. A growing business wants to create a yearly summit for current and prospective customers to increase awareness and drive sales. The community manager needs to convert 30% of existing community members into buying tickets for the inaugural event.
Which two steps should the community manager take to accomplish this task? (Choose 2)

A) Reach out privately to community members who might be interested in attending
B) Provide discount codes to community members who buy early bird tickets
C) Post a link to the event website with a daily reminder to purchase
D) Schedule event speakers to host Q&As in the community leading up to the event

2. A community manager runs a Facebook Page for a global banking organization. This is an established group with clear guiding principles and internal escalation protocols. A community member comments on a recent post to threaten the organization unless the member receives a resolution to a recent problem.
Which step should the community manager take?

A) Raise the issue to the most relevant point of contact internally
B) Delete the comments and ban the community member from the Page
C) Open a conversation with the community member and discuss their concerns
D) Call the local authorities immediately to report the threat

3. The management team of a mobile app has expectations of maintaining a high level of efficiency. A community member of a group for the app has posted the same question several times over the past few weeks. The team has responded several times that the solution for that problem is still being developed. The member has started to repeatedly ask the same question in comments on unrelated posts.
The community manager needs to ensure this community member does not negatively affect other members.
How should the community manager proceed?

A) Block the member from the group to avoid the subject.
B) Reach out privately to the member to ask if responses from the team are unclear.
C) Remove the comment with the appropriate rule and explain possible disciplinary actions.
D) Invite other members to clarify that the question has been answered.

4. Members in a group for software users are submitting posts that recommend competitor products. This goes against a group rule that prohibits mentioning competitors in posts or comments. Post approval for the community is turned on.
Which two actions should the community manager take? (Choose 2)

A) Use the decline with feedback tool to remind people of the group rules they have violated
B) Ask the members who go against group rules to explain themselves in the comments
C) Create and schedule content to reinforce the guiding principles of the community
D) Create a poll in the community to ask whether new guiding principles should be introduced

5. A hair salon supplier wants to create an online community to boost online store sales. The goal is to track trends and showcase products.
Their mission is to become the leading source for style inspiration, which requires them to stay at the forefront of a fast-moving industry and maintain appeal among a mass audience.
On which set of KPIs should the community manager focus?

A) Reach Website traffic Audience growth
B) Reach Audience growth Sentiment
C) Website traffic Sentiment Audience growth
D) Reach Sentiment Website traffic

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